Privacy Policy

Last updated: December 27, 2025

1. Introduction

Welcome to QuoteLicense ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using QuoteLicense, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, phone number
  • Company name and business information
  • Payment and billing information
  • Account credentials (username and password)
  • Communication preferences

2.2 Business Information

  • Client and lead information you enter into the CRM
  • Quote details and pricing information
  • Documents uploaded to the platform
  • Freezone preferences and business requirements

2.3 Automatically Collected Information

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Cookies and similar tracking technologies
  • Log files and analytics data

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our platform
  • Process your quotes and manage your account
  • Generate AI-powered business setup recommendations
  • Send you administrative and service-related communications
  • Respond to your comments, questions, and customer service requests
  • Analyze usage patterns and improve our services
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our terms
  • Send you marketing communications (with your consent)

4. Data Storage and Security

We implement industry-standard security measures to protect your personal information. Your data is stored on secure servers with encryption at rest and in transit. We use Supabase for database management and implement regular security audits and updates.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • With Your Consent: When you explicitly authorize us to share information
  • Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Legal Requirements: When required by law, regulation, or legal process
  • Protection of Rights: To protect our rights, privacy, safety, or property

We do not sell your personal information to third parties.

6. AI and Data Processing

QuoteLicense uses artificial intelligence (OpenAI GPT models) to generate quotes and answer questions about UAE business setup requirements. When you use our AI features:

  • Your queries and uploaded documents may be processed by third-party AI services
  • We implement data minimization and only share necessary information
  • AI providers are contractually bound to protect your data
  • Conversations and generated content are stored in your account

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal information
  • Export: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Restrict Processing: Request limits on how we use your data

To exercise these rights, please contact us at privacy@quotelicense.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you close your account, we will delete or anonymize your information within 90 days, except where we need to retain it for legal or legitimate business purposes.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of the United Arab Emirates. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: